The common challenge for podcasters after getting text comments is to engage their listeners to leave voice interactions. Today we'd like to give a simple but practical plan on how to receive more voice comments.
Galas aim to make the communication process between a podcaster and his audience (and listeners among each other, of course) as smooth as possible. That is why we didn't make signing up an obligatory requirement to use our service. But if your listeners sign up, they will get email notifications when you or anybody else answers them (and they can come back to Galas to continue communication). So, next time, explain in your Call To Action that they have this option and encourage them to sign up.
Listeners like to get replies from the podcast host. The listeners have made efforts to comment on your show, so they may get offended if you ignore them for too long. According to our research, 38% of interviewed listeners would be doubtful about commenting on the podcast again if they hadn't received a response from the podcaster before.
Once, we had an interview with a listener who had received a personalized voice message from the podcaster after he donated on Patreon. It contained only his name and a few words of appreciation for becoming a patron. And that's all. But it made the listener so happy. He explained that it was an honor to receive this short message, and he still keeps it as an outstanding award.